Loyalty Program

Rewards and member management

Active Members

1,842

+124 this month

Points Awarded YTD

2.4M

R2,400 equivalent value

Points Redeemed

890K

37% redemption rate

Program Value

R445,000

Outstanding liability

Membership Tiers

Entry

Bronze

0 – 4,999 points

  • 5% discount on bookings
  • Birthday email & voucher

724 members

Popular

Silver

5,000 – 14,999 points

  • 8% discount on bookings
  • Airport lounge access
  • Priority booking window

618 members

Most Popular

Gold

15,000 – 29,999 points

  • 12% discount on bookings
  • Free airport transfer
  • Room upgrade on arrival
  • Dedicated consultant

412 members

Elite

Platinum

30,000+ points

  • 15% discount on bookings
  • All Gold benefits
  • Complimentary spa treatment
  • Private game drive
  • 24/7 concierge hotline

88 members

How to Earn Points

Action Points Earned Example
Booking
R1 = 1 point R89,400 booking = 89,400 pts
Referral
5,000 bonus pts Friend makes a booking
Review
500 pts Post-trip review submitted
Social Share
200 pts Share on social media
Repeat Booking
2x multiplier Return within 12 months

Top Members

Rank Member Tier Points Balance Lifetime Points Bookings Member Since Actions
1
SN

Sarah Nkosi

sarah.n@gmail.com

Gold 24,850 187,340 14 Jan 2021
2
JV

Jan van der Berg

janvdb@outlook.com

Platinum 38,200 412,890 28 Mar 2019
3
PM

Priya Maharaj

priya.m@gmail.com

Gold 21,450 156,780 11 Jun 2021
4
TC

Themba Cele

themba.c@icloud.com

Silver 12,680 89,450 8 Sep 2022
5
LB

Louise Botha

louise.b@gmail.com

Platinum 31,900 298,110 22 Nov 2020
6
KD

Kabelo Dlamini

kabelo.d@yahoo.com

Bronze 3,240 34,560 4 Apr 2024
7
AR

Anita Reddy

anita.r@gmail.com

Gold 18,750 121,300 9 Aug 2022
8
MW

Marco Williams

marco.w@outlook.com

Silver 9,120 67,890 6 Feb 2023

Redemption Options

R500 Travel Voucher

Use on any booking

5,000 pts

Airport Lounge Pass

Any SA airport lounge

3,000 pts

Free Airport Transfer

Johannesburg or Cape Town

2,000 pts

Room Upgrade

Subject to availability

8,000 pts

Free Day Tour

Cape, Garden Route or Kruger

10,000 pts